Shipping & Returns

Shipping and Handling:

  • Free Shipping and Handling in US for orders over $25.
  • $3 Flat Rate Domestic Shipping for orders under $25.
  • International Shipping will be based on destination, package size and weight, and courier utilized.  Please contact info@sugarpineboutique.com if you wish to ship internationally.  
  • Orders are shipped out on Tuesdays and Fridays.
  • Most orders are shipped via USPS priority or first class and will arrive within 2-5 business days.

Returns:

  • Returned merchandise must be in the original packaging, still have the tags attached and remain unwashed, unworn, and free of odors. 
  • Items can be returned at no cost to the customer.  Just email info@sugarpineboutique.com to request a return shipping label and one will be sent to you via email.
  • All returns must be received within 30 days of the date your package was delivered. 
  • Exchanges: We do allow exchanges.  Any refund due after exchange price will be issued back on your original form of payment.  
  • Sales on all clearance items, shoes, and jewelry are FINAL and cannot be returned. 
  • Sugar Pine Boutique has the right to reject any item returned to us. Any items that appear to have been washed, worn, altered, have the tags removed or are received after the return period will be returned to the customer at the customer's expense.

Damaged/Defective Items:

  • Please inspect your order immediately upon receipt.
  • If you believe you have received a defective item, please contact us within 5 business days of receipt of your order. 
  • If you do not notify us within 5 business days that you have received a damaged item, the return will be rejected.